IAM.18

Ensure a support role has been created to manage incidents with AWS Support

Severity

Cloud Platforms

Resources

Related Standards

Automated

LOW

AWS

AWS Identity and Access Management

AWS CIS Foundations v1.2 & v1.4,

YES

AWS provides a support center that can be used for incident notification and response, as well as technical support and customer services. Create an IAM Role to allow authorized users to manage incidents with AWS Support.